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Business & HR Training: Customer Service How to Handle DifficultCustomers DVD
Business & HR Training: Customer Service How to Handle DifficultCustomers

Business & HR Training: Customer Service How to Handle DifficultCustomers

DVD
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DVD 
List Price: $34.99
Price: $26.95
You Save: $8.04 (23%)
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The best way to handle a difficult customer is to put the word "difficult" in perspective. A customer perceived as difficult may be more in the eyes of the customer service representative or company than the customer. Customers react to stress and disappointment in a variety of ways. They need someone with who they can vent, someone who will provide a quick resolution. Businesses who understand how to handle difficult customers can reap huge rewards. We will learn how complaints are the greatest source of learning, the actions and behaviors that could frustrate a customer and the techniques to handle a perceived difficult customer.
Title: Business & HR Training: Customer Service How to Handle DifficultCustomers
Genre: Special Interest-Instructional
Studio: TMW Media Group
Attributes: Manufactured on Demand
Release Date: 5/21/2020
Product Type: DVD
UPC: 709629270053
Item #: 2312690X

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